Frequently Asked Questions

In many cases we never meet face to face with our clients. Most business can be conducted over the web and on the phone. Meetings can be arranged if you have a large project and/or are in the Greater Toronto Area. Please get in touch at our contact page to arrange a meeting.

Every project is different and our workload varies but sometimes turn around time can be as quick as the next day. Before work is started on your project you’ll be given an estimated completion time (will have some flexibility depending on our workload). If you have a project with a specific deadline you must tell us beforehand (a surcharge may apply).

Instant online payment can be made by INTERAC Email Money Transfer or with PayPal. We also accept checks and money orders (please enquire about terms). Most jobs require a 50% deposit with the remainder due upon completion. For large jobs arrangements can be made for installment payments.

Having a great looking and well functioning website is only one part of the equation. We will work with you to Seach Engine Optimize (SEO) your site to give your customers the best chance of finding you. If your product or service needs it we will recommend strategies to raise your web presence, affiliate programs to join & alternate ways to generate revenue. Whether you are selling one or one thousand items we also offer both custom and ready made eCommerce solutions.

If you’re looking to add pages, features or functionality to your existing website we can help. We can also do a site tuneup to have your code brought into compliance with current W3C standards for maximum cross browser compatibility. Get in touch with us and tell us what you need, we’re happy to help.

Every size project is welcome. We know sometimes its hard to find someone to create a simple banner, payment button or upload form. Get in touch with us and tell us what you need, we’re happy to help.

No problem working from your graphics or layout. Your artwork must be in PhotoShop PSD, PNG, or TIFF format RGB color.

If the answer isn’t here then please contact us and ask.